whoami

Will Gillen

Engineering Leader — SWE & SRE

I'm an engineering leader with a passion for building high-performing teams and reliable, scalable systems. I lead both Software Development and Site Reliability Engineering teams, working at the intersection of product velocity and operational excellence.

My focus is on creating engineering cultures where quality, reliability, and continuous improvement aren't competing priorities — they're the same goal. I care deeply about developer experience, incident response, and the people behind the systems.

Software Development

Leading engineering teams to ship reliable, well-crafted software. Focused on architecture, code quality, and sustainable delivery.

Site Reliability

Building SRE practices that reduce toil, improve observability, and establish a culture where uptime is a shared responsibility.

Team Leadership

Hiring, growing, and advocating for engineers. Creating the conditions for teams to do their best work.

Cloud Infrastructure

Designing and operating cloud-native infrastructure with a focus on reliability, cost efficiency, and security.

Cloud & Infrastructure
AWS Terraform Kubernetes Docker CI/CD S3 CloudFront
Observability & SRE
Prometheus Grafana PagerDuty SLOs / SLIs Incident Response Chaos Engineering
Leadership & Process
Agile / Scrum OKRs Hiring Technical Strategy Roadmapping